http://www.motorcycleproducts.co.uk/" onclick="window.open(this.href);return false;
Answered emails on a Sunday and agreed to exchange a motobatt battery that was out of warranty.
Excellent support and customer service
- Kwacky
- Posts: 39399
- Joined: 21 Oct 2013, 21:52
- Your Bike: Brutale 800RR, 1000SX Ninja
- Location: Brum
- Has thanked: 4412 times
- Been thanked: 8516 times
- duke63
- Posts: 15560
- Joined: 22 Oct 2013, 07:34
- Your Bike: Ducati 748/853 & Triumph Street Triple 765RS
- Location: Staffordshire
- Has thanked: 4231 times
- Been thanked: 4152 times
Re: Excellent support and customer service
Can't fault that attitude and may well persuade me to spend some cash there.
- Kwacky
- Posts: 39399
- Joined: 21 Oct 2013, 21:52
- Your Bike: Brutale 800RR, 1000SX Ninja
- Location: Brum
- Has thanked: 4412 times
- Been thanked: 8516 times
Re: Excellent support and customer service
He's even given me his mobile number so I can get in touch out of hours.
It's one thing buying the cheapest but good customer service means a lot more to me.
It's one thing buying the cheapest but good customer service means a lot more to me.
- Rossgo
- Posts: 10407
- Joined: 14 Mar 2014, 02:01
- Your Bike:
- Location: Berkshire
- Has thanked: 5280 times
- Been thanked: 1326 times
Re: Excellent support and customer service
Thats dedication, company sounds very good. Customer service is always number one. I still find it funny when I walk into a bike dealer and they remember my name even if I haven't spent money there for a year or so! Makes you feel more special in a way!
- Blade
- Posts: 18772
- Joined: 14 Mar 2014, 18:43
- Your Bike: Kawasaki ZX10R
- Location: North West
- Has thanked: 3134 times
- Been thanked: 3767 times