Silverstone MotoGP

Post by **Rossgo** » 09 Sep 2018, 15:33

That's bad you arenr getting any information. May want to ring them.to see if they havent missed you out. The last I hear they are still in talks with their insurers and the website I bought my tickets from said they are ready to sort out their customers as soon as Silverstone make a final decision

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Post by **Blade** » 11 Sep 2018, 20:23

Called Silverstone today as had no emails and they said they will refund me

Post by **Rossgo** » 11 Sep 2018, 21:24

Blade wrote:Called Silverstone today as had no emails and they said they will refund me

Result!

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Post by **Tuffers** » 17 Sep 2018, 18:49

I had an email saying they're refunding me £150

Post by **Rossgo** » 17 Sep 2018, 20:25

I had an todqy email too saying they will refund the Sunday admission only which is fine with me. So at least they havent forgotten about us!!

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Post by **Rossgo** » 01 Oct 2018, 07:41

So has anyone heard anymore from this? Has anyone got their money back or am I the only one who they have forgotten about?

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Post by **Blade** » 01 Oct 2018, 08:30

I had a full refund including parking fee and handling charge about 10 days ago Rossgo.

If you paid by credit card they may have already reimbursed your card with a credit and forgot to inform you, or the letter is lost in the post

I would give them a ring. I did and they were very helpful. I'm sure you will get sorted out.

Post by **duke63** » 01 Oct 2018, 08:58

My money was refunded a week or so ago. Direct to CC.

Post by **Rossgo** » 01 Oct 2018, 09:49

I'll find a phone number for these guys and find out what's going on as i want my money!

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Post by **Rossgo** » 01 Oct 2018, 10:03

Just got off the phone to them and they said there are so many people they are going through and as its all manually being done it is taking them time. She fully understood where i was coming from but said i wasn't forgotten about. She said it should all be completed by the end of this week and I should get confirmation of that when it is done. She said there is spreadsheet after spread sheet of people they are going through!!

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Post by **Kwacky** » 01 Oct 2018, 10:17

Rossgo wrote:Just got off the phone to them and they said there are so many people they are going through and as its all manually being done it is taking them time. She fully understood where i was coming from but said i wasn't forgotten about. She said it should all be completed by the end of this week and I should get confirmation of that when it is done. She said there is spreadsheet after spread sheet of people they are going through!!

That must be costing them a fortune.

Post by **Rossgo** » 01 Oct 2018, 10:31

Kwacky- that's what i was thinking too. Insurances must be having to pay out and they must be sweating doing so much!

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Post by **Rossgo** » 05 Oct 2018, 20:14

Got my refund earlier today

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